Technical glitches and errors in QuickBooks appear every now and then. One very common issue that users encounter in QuickBooks is the error with the update program. Update errors usually show an error code or indicate an error message saying the update program is damaged, which prevents you from downloading QB updates. This issue may arise due to incorrect mapping of shared download drive, missing files or components required for updates, damaged Windows files, misconfigured firewall settings, disabled File Copy Service, and unverified digital signature. In this blog, we will discuss the easy methods to fix QuickBooks errors with the update program.
Reasons For QuickBooks Update Error
Many reasons can cause update errors and interrupt the downloading and installation of updates.
- Firewall settings can block the updates and lead to QuickBooks desktop error 15106.
- When you have an unverified digital signature certificate, it can prevent the update.Â
- Not having sufficient user access to download the updates can also block you from getting updates.
Solutions to Resolve Errors in Downloading Updates
Follow the below solutions to resolve update errors in QuickBooks.
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Solution 1: Use Quick Fix My Program
Step 1: Download QB Tool Hub
- Close QuickBooks.
- Download the QuickBooks Tool Hub from the official site to ensure it’s the latest version.
- Save the downloaded file to your computer.
- Note: To check if you have the latest version, open the QuickBooks Tool Hub and look at the version number on the Home tab.
- Open the QuickBooksToolHub.exe file and follow the instructions to install it.
- Accept the terms and conditions.
- Complete the installation process.
- Double-clicking the Tool Hub icon will launch it after installation.
Step 2: Run Quick Fix My Program
- Access the QuickBooks Tool Hub.
- Click on Program Problems.
- Select Quick Fix My Program.
- Open QuickBooks Desktop.
- Try accessing your data file and running an update.
Note: You can run the QuickBooks File Doctor tool to fix firewall issues or adjust the firewall settings manually.
Solution 2: Grant Admin Access and Redownload the Update
- Close your company files.
- Exit QuickBooks Desktop.
- Right-click on the QuickBooks Desktop icon.
- Choose Run as Administrator.
- When asked, “Would you like to grant this program permission to make changes to your computer?
- Attempt to download the update again.
Solution 3: Check and Install the QuickBooks Certificate
- Go to C:\Program Files\Intuit\QuickBooks.
- Right-click on QBW32.exe and choose Properties.
- Select the Digital Signature tab.
- Verify that Intuit is listed under signatures.
- Click Details.
- Access the Digital Signature Details window.
- Click View Certificate.
- Open the Certificate window.
- Click Install Certificate and follow the setup by clicking Next until you see Finish.
- Click Finish to complete the installation.
- Restart your computer.
- Open QuickBooks and try to download the update again.
Conclusion
This guide helps users successfully fix the QuickBooks error with the update program. After fixing the issue, download the QuickBooks update without interruptions. For further help, contact QB professionals.
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