Step By Step Proven Strategies To FixQuickBooks Error 15225

QuickBooks is a compelling accounting software that has provided meaningful accounting functionalities to business owners for decades. With the help of this prominent software, businesses can accomplish their accounting task easily, including payroll. Even though you are empowered with the most powerful tools, you need to update them on a regular basis. It not only helps users overcome security issues but also benefits them with the new tools/functionalities.

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Updating is a simple and straightforward process; however, many users face difficulties. One such hurdle that restricts the update process is QuickBooks Error 15225. Read this blog until the end to learn the effective troubleshooting techniques and causes and symptoms of QuickBooks Error 15225.

Do you need immediate help to update your QuickBooks application? Worry not. Dial +1-844-248-9739, get connected with QB expert, know the exact way.

A Brief Glimpse of QuickBooks Error 15225

QuickBooks error 15225 belongs to the 15xxx error series code, which is associated with the update issue. As the name suggests, this technical glitch happens at the time of installing the latest updates. Since it is an update error, it halts the ongoing update process. As a result of this error, you can not accomplish your daily financial tasks. Often, this error is accomplished by the warning code stating:

“QuickBooks Error Code 15225: Unable to update QuickBooks application. The application can not verify the digital signature. Sorry for the inconvenience.”

You do not need to worry about your financial data, as it is completely safe. However, it is advisable to resolve the issue immediately.

What Triggers the QuickBooks Error 15225 Windows 11?

Knowing the exact cause of any error will help in finding the precise troubleshooting method. Henceforth, we have picked the most provoking causes of this update error. Let us have a quick look at different causes of QuickBooks Error 15225 Windows 11:

The failed digital signature verification of QB is the main cause of this issue.
QuickBooks payroll subscription expired.
A network connectivity issue was caused by the misconfiguration of TLS settings.
Windows security certificate has expired.
Incomplete or faulty installation of QuickBooks application.
The firewall or the third party antivirus settings blocks the QuickBooks updates, leading to the QuickBooks Error 15225 Windows 11.
An incorrect date and time settings on your system will impact your internet connection, resulting in an update issue.

How can I Identify QuickBooks update error 15225?

While technology and errors go hand in hand, not getting the errors is completely unavoidable. You will definitely face the error when you use the software. All you can do is identify the error correctly and resolve it by picking the right troubleshooting method. Different signs/symptoms that will help you in finding the QuickBooks update error 15225 are:

You will face difficulty in accessing your company file.
The active window crashes or stops working.
The screen goes blank whenever you try to update the application.
You will face difficulty in installing the latest updates.
QuickBooks error code 15225 pops up on your screen.
The application freezes or stops working whenever the update error occurs.

How Do I Resolve QuickBooks Update Error 15225?

After having the in-depth details of QuickBooks error 15225, now let us know the various convenient and effective troubleshooting methods. To know the precise way to troubleshoot QuickBooks update error 15225, read the step-by-step solutions explained below.

Solution 1: Install the Digital Signature manually

QuickBooks uses digital signatures to check the credibility of the data. QuickBooks update error 15225 arises whenever the application fails to verify the digital signature. The best way to tackle this situation is to install the digital signature manually by following the steps below.

To begin with, open the following path C:\ Program Files \ Intuit \ QuickBooks 20xx.
Open the QuickBooks folder and look for the QBW32.exe file. Once found, right-click on the file to choose the properties option.
In the properties window, click on the digital signature tab and ensure that the Intuit.Inc is marked.
Now, click on the details tab and press the view certificate button.
Further, click on the Install Certificate button to install the certificate and keep clicking the Next button until the finish button appears.
Reboot the system when the digital signature upload process is over.

Solution 2: Add Intuit as the Trusted website

Sometimes, Intuit is considered a threat to the system and is blocked from installing the latest updates. Henceforth, to handle such a situation, you need to add Intuit as a trusted website by following the steps below.

As a first step, open the Internet Explorer in your system.
Now, click on the three dots available at the top right corner and choose the tools option.
Ahead, pick the Internet option and press the security tab in the Internet option window.
Further, in the opened window, click on the trusted sites button and add the following sites: US users
QuickBooks.com
Intuit.com Canadian Users
QuickBooks.ca
Intuit.ca
lastly, press the OK button to make the changes.

Know More : QuickBooks Tool Hub 2023

Solution 3: Check the TLS Settings

The transport layer security is meant to safeguard your data sent over the internet. When you send the data, it is encrypted to maintain the privacy and accuracy. However, the misconfigured TLS settings will lead to QuickBooks Error 15225. Follow the below-cited steps to prevent the update error.

Press the window + R keys to open the run command on your system.
In the run command window, type “inetcpl. cpl” and press the enter key.
This command will open the Internet properties window.
You need to move to the advanced settings tab in the Internet Properties window.
In the advanced window, put a tick mark against the Use TLS 1.2 checkbox.
Uncheck all the remaining checkboxes and press the OK button.
Close the window and re-open QuickBooks to install the latest updates.

Solution 4: Reactivate QuickBooks payroll subscription

The expired or inactive payroll subscription will result in the update error. As a result, QuickBooks fails to authenticate your payroll account when submitting or downloading the latest payroll tax table. The reference steps that will guide you in fixing the update issue are:

Open QuickBooks in your system and click on the employee tab.
Here, choose the My Payroll Services option and choose the Manage Service Key option.
Locate the service key and click on it.
If it is inactive, click on the edit button to enter the correct payroll service key.
Press the Next button to complete the reactivation process.

After entering the correct service key, you need to activate the payroll subscription using the steps mentioned below:

Open the company file and click on the employee option.
Now, select My Payroll Services and press the Manage Payroll Service key option.
Ahead, click on the account billing option and enter the Intuit admin credentials to enter into the customer account management portal.
Here, check that the service key is correct and that the status is active.
If the status is canceled, resubscribe and follow the on-screen prompts to complete the procedure.
Once it is active, try to install the latest payroll updates.

Solution 5: End Conflicting Task and Update QuickBooks

At times, processes running in the background conflict with QuickBooks, which will result in several technical glitches.

End Task

The steps that need to be followed to end the task are:

Press the CTRL+ ALT + DELETE keys together to open your system task manager.
In the task manager window, choose the processes tab and end the task related to QuickBooks.
Close the task manager window at the end.

Update QuickBooks

Open the QuickBooks application in your system and click on the Help menu button.
Choose the update QuickBooks desktop option from the drop-down list.
In the update window, select the updates which you wish to install.
Ahead, press the Get Updates button to download the updates in your system.
Once the updates are downloaded, you need to install them. For the same, close and re-open the QuickBooks application.
Press the “Yes” option on the instructional window that appears on your screen.
Lastly, reboot the system when the installation process is over.

Solution 6: Execute the Clean Installation of QuickBooks Application

If none of the option works for you, then go with the clean installation of QuickBooks either manually (using control panel) or using the QuickBooks install diagnostic tool. After uninstalling the software, you need to reinstall it, hence keep the licence key and product key handy.

The convenient steps that will guide you in executing the complete clean installation process are:

Visit the control panel of your system and move toward the Programs and Features tab.
Here, find the QuickBooks application and right-click on it to pick the uninstall option.
Press the Yes button to confirm the uninstallation process.
Run the clean installation tool from the QuickBooks tool hub to delete the associated files/folders.
After that, you need to reinstall the application. Henceforth, keep the product key and service key handy.
You can reinstall the software by using the CD installer or downloading it directly from Intuit.
Whatever installation method you opt for, you need to run the setup (.exe) file.
Complete the on-screen instructions and provide the consent to the terms and conditions.
A desktop icon will appear on your screen when the QuickBooks software is successfully installed on your system.

Closure

QuickBooks is impeccable accounting software that helps you accomplish several financial tasks such as payroll, invoice generation, expense tracking, and more. However, QuickBooks error 15225 hampers all these activities as the update process got stuck. Resolving the update error is never so easy. Hopefully, this blog provides the right insights to fix the update error. Do not hesitate to call our QB experts if the error still persists or if you need further help.

Step by Step Proven Strategies to FixQuickBooks Error 15225

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